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Reviews of Redmonds Complete Comfort, LLC
5(Based on 119 rated reviews)
29-Aug-2024
Product or service reviewed: Installation
This is a great group and everyone is very friendly and kind.
20-Aug-2024
Product or service reviewed: Installation
Your people are wonderful!
25-Jul-2024
Product or service reviewed: Installation
The professionalism and knowledge this team has is incredible. We are super satisfied with our installation. I would highly recommend Redmond's.
09-Jul-2024
Product or service reviewed: Installation
Brad and the install team were awesome!
26-Jun-2024
Product or service reviewed: Installation
Everyone was very professional and helpful in answering questions and giving explanations.
20-Jun-2024
Product or service reviewed: Installation
Keep up the GREAT customer service!
20-Jun-2024
Product or service reviewed: Installation
The 3 young men who worked here were very polite and answered all my questions.
11-Jun-2024
Product or service reviewed: new HVAC system
Brad came and looked over everything and then ordered the system. Then Tom, Tyler, and Brayden installed it in one day. Great people to work with and super results. Couldn't be happier.
11-Jun-2024
Product or service reviewed: Maintenance service
Derek Orwig & his partner did our maintenance check and it was done very efficiently. Great customer service!!!!!
10-Jun-2024
Product or service reviewed: Installation
From the salesman to those who did the installation were all fantastic to work with. Very helpful and answered any questions that we had. The installers were very courteous, went about their work, and cleaned up after they were done. We will highly recommend Redmond to others.
09-Jun-2024
Product or service reviewed: Hot water heater
I spoke with Redmonds after I found a burst pipe on my hot water heater at 8:30PM on a Sunday night. I left a message on the emergency line and received a call back almost immediately. The gentleman I spoke with was WONDERFUL. He took my info and scheduled a service call for first thing the next morning, bright and early! Before we ended the call, we FaceTimed so he could talk me through the water shut off etc. Despite my frustration and anxiety related to a major appliance repair/water damage, he was patient, professional, and accommodating. Over the next few hours, he confirmed my appointment time, worked up an estimate, and offered me an incredible price on the replacement/repair. We had our last text exchange ant 11PM on a Sunday night. Thats customer service! Although the work isnt scheduled to be done until tomorrow AM, Im so pleased and relieved that I felt compelled to write a review. Theyve already earned it! Call Redmonds and youll get awesome customer service, great prices, and a very speedy appointment!!
08-Jun-2024
Product or service reviewed: Installation
Very knowledgeable salesperson and the technicians were pleasant and clean.
30-May-2024
Product or service reviewed: Installation
I feel safe with RCC, supported and treated honestly and with kindness. Meeting your young men who came to my home was a blessing and restored my faith in humanity!
28-May-2024
Product or service reviewed: Installation
We have had a great experience with your company! Everyone we had contact with was just great. All our questions were answered in a friendly manner. The installation crew was here when they said they would be. All in all a good time!
17-May-2024
Product or service reviewed: Installation
We are very pleased with the product and service from Redmond’s. Everything was completed to our satisfaction and in a timely manner. All staff from the company were friendly and accommodating. We recommend this company to all friends and family!
20-Apr-2024
Product or service reviewed: Heating system and hot water heater
The team was amazing! Had the install done in a day and sent us all the info for our rebate. The communication has been frequent and professional. Will definitely recommend to friends and family.
Bill and Michelle MacLuckie
Lock Haven pa
17-Apr-2024
Product or service reviewed: Installation
We were very impressed with the owner and all the workers. They did a great job. We would definitely recommend this company. Thanks for a nice job.
17-Apr-2024
Product or service reviewed: Installation
Well satisfied, No complaints, Thanks.
13-Apr-2024
Product or service reviewed: Installation
The installation and financing were seamless and easy. A required repair was completed in a timely manner.
12-Apr-2024
Product or service reviewed: Bryant system
We have used many companies in town for our HVAC needs and have not been completely satisfied. Redmonds has provided not only excellent service, but amazing communication, customer and technical service. We had to replace an 18yr old system, and they walked us through it every step of the way. They left our house cleaner than it was when they arrived. I highly recommend Redmonds and will now be a longtime customer!
Kristen McNitt
Bellefonte, PA
04-Apr-2024
Product or service reviewed: Installation
Hard workers who answered questions and explained everything we needed to know. Glad they left a manual for reference.
11-Mar-2024
Product or service reviewed: Bi annual maintenance
Dependable, on time! Great to work with. Will use again and again. Thank you!
08-Mar-2024
Product or service reviewed: Installation
An emergency brought me to Redmond's this winter and you provided the rescue and thoughtful advice until I decided part to replace was not worth re-doing every 4-5 years. Hence, with your kind manager's information, I chose your energy-efficient boiler. Even with the holidays your team installed this boiler within one day, all tidy and a new useful access to one of the radiators. The quiet boiler is compact occupying 3 ft sq space in the basement and keeping the warmth just right in this home during the winter.
28-Feb-2024
Product or service reviewed: Installation
Everyone knew what they were doing. Very courteous and knowledgeable.
19-Feb-2024
Product or service reviewed: Installation
Our salesperson was knowledgeable and trustworthy. The installation team was personable they answered questions in plain language. We appreciated the office following up to make sure things went well.
16-Feb-2024
Product or service reviewed: Installation
From start to finish, we were very pleased with the Redmond’s team. From Brad (sales) to Hunter and the installation crew to the office/contact people—we had a great experience in our time of need. Thanks for a job well done!
19-Jan-2024
Product or service reviewed: Installation
Everyone is always helpful and listens to my concerns.
07-Jan-2024
Product or service reviewed: Installation
I would highly recommend Redmon's Complete Comfort without any hesitation. I trust in their integrity and honesty, and their product knowledge completely. Every single person at Redmond's that I interacted with was professional, helpful, and top-notch. They all worked with me, answering my questions and responding immediately. What a well-run company, I respect their total professionalism! And the after-installation gift was a touch of class and very thoughtful. There is not enough room here to mention everyone by name but a special "thank You" to Brad.
22-Dec-2023
Product or service reviewed: Installation
Very knowledgeable and work was done to satisfaction. Very happy with the results.
06-Dec-2023
Product or service reviewed: Installation
We love you guys! Happy holidays to you all...
A company from Port Matilda, PA
Port Matilda, PA
25-Nov-2023
Product or service reviewed: Installation
The whole process was smooth and everything was explained well so there were no surprises. From sales to installation to maintenance -- this company excels!
24-Nov-2023
Product or service reviewed: Installation
Our overall experience with Redmond's has been exemplary. From our initial contact, through our installation, and with a few minor issues we needed to address everyone at Redmond's was really great. We will certainly continue to do business with Redmond's, and happily recommend them to anyone who is looking for a great company to do business with!
15-Nov-2023
Product or service reviewed: Installation
Wonderful experience from start to finish. The installers were so friendly and so patient with my multitude of questions. Started on time, worked efficiently and quietly, cleaned up above and beyond! The new system looks great and works great. Super group to work with!
15-Nov-2023
Product or service reviewed: Installation
From sales to install we had a great experience! Was appreciative of the flexibility, yet urgency that was provided to us.
29-Oct-2023
Product or service reviewed: Installation
I felt my experience with Redmond's from the time I met with your sales rep, through the installation period and the product itself was excellent. The employees were courteous and knowledgeable. They left my basement as they found it and any conversations I had by phone with Redmond's was very courteous and respectful.
24-Oct-2023
Product or service reviewed: Installation
Very clean and professional installation.
18-Oct-2023
Product or service reviewed: Installation
Wonderful company.
17-Oct-2023
Product or service reviewed: Installation
The Redmond team from the office staff to the technicians were professional and courteous. Specifically, Tyler and Jenn were "on it!"
11-Oct-2023
Product or service reviewed: Installation
I was very impressed as I observed the two young men work throughout the day. They were so professional throughout. It was obvious that Redmond's trains its employees well.
02-Oct-2023
Product or service reviewed: Installation
Great company and people. Thanks for a job well-done.
03-Sep-2023
Product or service reviewed: Installation
Very pleased with the quick service. Everyone was very nice. Loved how everything was cleaned up when they were done.,
A company from Mill Hall, PA
Mill Hall, PA
27-Aug-2023
Product or service reviewed: Installation
It was a joy having good, trustworthy, honest men to work with and to have them in my home.
15-Aug-2023
Product or service reviewed: Installation
Very professional and great to work with.
12-Aug-2023
Product or service reviewed: Installation
We are very happy with our experience with Redmonds.
01-Aug-2023
Product or service reviewed: Installation
Professional and extremely helpful. Came, installed our new furnace, and explained it all thoroughly. Wonderful service!
01-Aug-2023
Product or service reviewed: Installation
Your team was great!
30-Jun-2023
Product or service reviewed: Installation
If you want a job done right and in a timely and neat manner call RCC!!!!
21-Jun-2023
Product or service reviewed: Installation
Hunter and the team who installed our system was expert, courteous, and efficient. They went above and beyond in getting our heat and air installed and were so personally caring. I will never forget them.
14-Jun-2023
Product or service reviewed: Installation
Your employees were very professional, friendly and very hard working.
10-Jun-2023
Product or service reviewed: Installation
You have always done quality work and I am very pleased with your technicians.
09-Jun-2023
Product or service reviewed: Installation
The team who installed our HVAC/Heat pump system was very professional, polite, and friendly. They answered our questions completely and didn't hesitate to explain anything.
05-Jun-2023
Product or service reviewed: Installation
This was a very professional job and we are very happy with just how perfect the installation went and how great it works.
03-Jun-2023
Product or service reviewed: Installation
So glad I chose RCC for installation of my new HVAC system in my home. I will definitely be recommending RCC to anyone I know looking for HVAC systems or service!
26-May-2023
Product or service reviewed: Installation
Many thanks for your excellent service, good explanations, and quick responses.
02-May-2023
Product or service reviewed: Installation
Everything was good on the installation. The seal-tite conduit could have been positioned a little neater in the garage, it stands out from the rest of the otherwise neat and accurate piping.
29-Apr-2023
Product or service reviewed: Installation
Thank you so much for taking care of our needs. I am so impressed with the care and expertise that you all display. The work is excellent and I am very happy with the whole experience of having you do the work for us. I feel that I am in good hands with you.
18-Apr-2023
Product or service reviewed: Installation
Very professional salespersons and installers.
23-Mar-2023
Product or service reviewed: Installation
The entire staff at RCC has been great to work with. The job was completed sooner than expected. They took the time to walk us through the system and answer all of our questions. 5 stars!
23-Mar-2023
Product or service reviewed: Installation
Everyone was so nice and actually listened to your needs. Also very respectful and great workers.
17-Mar-2023
Product or service reviewed: Installation
Everyone was extremely courteous and respectful. Brian was very patient with us as we explored our options. The installation crew left our home clean when the job was finished.
***We are waiting to receive an email from Jen for information regarding applying for a rebate.
06-Mar-2023
Product or service reviewed: Installation
Customer Service was awesome.
01-Mar-2023
Product or service reviewed: Installation
Everything was done in a professional manner. Great job.
05-Feb-2023
Product or service reviewed: Installation
I ended up replacing two furnaces, one in the home I am in, and one in the one I am moving to. So I encountered the estimator, the office personnel, and two work crews. I met A LOT of Redmond employees! ALL of them were wonderful to work with, pleasant to interact with, and answered all my questions. They are all professional and personable. I cannot tell you how grateful I am to have found them, and so happy they are local. I highly recommend them!
21-Dec-2022
Product or service reviewed: Installation
Super nice people who came to my home.Very clean and professional! People, I can actually have kids around...no bad language!
21-Dec-2022
Product or service reviewed: Installed tankless water heater
Great service, installer was very knowledgeable and friendly! We would highly recommend your company! Thank you!
David and Lisa
Lock haven , pa
20-Dec-2022
Product or service reviewed: Installation
THANK YOU for the insulated lunch bag and the cookies! The cookies were delicious and did NOT last long. We are very satisfied with all that has taken place in regard to our heat pump installation.
15-Dec-2022
Product or service reviewed: Installation
Quick service, friendly, knowledgeable people, great product.
08-Dec-2022
Product or service reviewed: Installation
Everyone was courteous and friendly. They answered any and all our questions.
17-Nov-2022
Product or service reviewed: Installation
So glad we were able to get it installed this fall.Thank you!
25-Oct-2022
Product or service reviewed: Installation
Everything was excellent. I was happy with the entire process and everyone I worked with was very pleasant and friendly.
24-Oct-2022
Product or service reviewed: Installation
First-class service from beginning to end. From the Sales call through installation. No surprises. That's what I liked. The installation coordinator answered additional questions and helped with my PPL rebate submittal. The split system has been operating great. I even had an opportunity to try out the AC. So much more efficient than my window unit.
22-Oct-2022
Product or service reviewed: Installation
Redmond's takes care of my needs at home and my businesses. They have completed several projects for me from upgrading my electrical to an entire heating/AC system. They have also responded to emergency service requests in a very fast manner. Highly recommend to anyone!
12-Oct-2022
Product or service reviewed: Installation
Thank you so much for being informative and accommodating. As a first-time homeowner, I appreciate it!
10-Oct-2022
Product or service reviewed: Installation
Redmond's is a top-notch company with very competent and professional employees!
04-Oct-2022
Product or service reviewed: Installation
Everyone at RCC, from the owner, office personnel, and workers that participated in this job was very professional. They were all polite and educated me on everything I needed to know about a heat and cooling pump, and the gas boiler. A big Thank you to everyone at RCC. I recommend this company to everyone.
30-Sep-2022
Product or service reviewed: Installation
It was an absolute pleasure to have your crew in our home for the duration of the installation. Your company exhibits professionalism and courtesy as displayed by your employees. Thank you for the great work. I will definitely recommend RCC to others.
24-Sep-2022
Product or service reviewed: Installation
They put 3 heat pump systems in 2 of our homes along with ductwork. This required significant planning and a level of construction beyond just a heating system replacement/upgrade. I worked with multiple crews over several days. The crews I worked with were professional, knowledgeable, courteous, and careful. They did a good job, and the heating/AC systems worked well. I felt they really wanted to do a good job and I enjoyed working with them.
20-Sep-2022
Product or service reviewed: Installation
Very pleased with the installation of our furnace, awesome staff very professional!
14-Sep-2022
Product or service reviewed: Installation
The overall experience was fantastic: the initial inspection and diagnosis of the old unit, the ability to finance a new unit, the options available for a new unit, planning, and scheduling of installation, and the installation itself. Every step was carried out with excellence, transparency, and efficiency. RCC made what could have been a headache a seamless solution.
07-Sep-2022
Product or service reviewed: Installation
One of the best companies we have ever dealt with.
05-Sep-2022
Product or service reviewed: Installation
After my central air went out. Took a little time for RRC to get here but once the project got started I had a heat pump installed In a timely matter. I am enjoying the comfort of my cool home. So far so good.
18-Aug-2022
Product or service reviewed: Installation
Very satisfied with the company and its products.
10-Aug-2022
Product or service reviewed: Installation
Great service, great overall experience. Great technicians.
07-Aug-2022
Product or service reviewed: Installation
Great company and service!
05-Aug-2022
Product or service reviewed: Installation
From the first phone cal to the installation, we were impressed with the friendliness and professionalism. The crew that installed our units was the best.
03-Aug-2022
Product or service reviewed: Installation
Just glad someone called back and showed up, great service, appreciate you all very very much!
29-Jul-2022
Product or service reviewed: Installation
We are extremely happy with our cooling Unit. Everyone was very courteous and kind. We will recommend your service to our friends and neighbors.
29-Jul-2022
Product or service reviewed: Installation
The crew that did the install and the person that came back out to install the remote module were all so friendly and knowledgeable. The last person explained the warranty to us, gave us a hands-on tutorial on how to use the system, and was just super helpful. It was actually great to have him there a couple of weeks after the units were installed and we had time to play with the units. We had questions and he answered all of them. Would strongly recommend you guys!
21-Jul-2022
Product or service reviewed: Installation
Every employee was professional and worked efficiently. All items were professionally installed.
05-Jul-2022
Product or service reviewed: Installation
I could not be home for the installation, but I felt very comfortable leaving them to install my units. Tyler came after work and went over the remote which was much appreciated. Overall everything looks good. Thanks for the cooler, it was a very nice surprise.
05-Jul-2022
Product or service reviewed: Installation
The installer was fantastic!!
30-Jun-2022
Product or service reviewed: Installation
Everyone is so professional and courteous as well as flexible. Brian is particularly customer sensitive!
29-Jun-2022
Product or service reviewed: Installation
Overall everything went well from start to finish. I thought it was a big project, a new heat system, and AC. Everything I was told on the initial visit from the quote to the scheduling of work and the job itself went smoothly.
23-Jun-2022
Product or service reviewed: Installation
Thank you for everything. We could not have asked for better service.
15-Jun-2022
Product or service reviewed: Installation
Great crew and installers--old school work ethic with great attitude and personalities. The owner, Brian, was excellent. No one could run a business better.
16-May-2022
Product or service reviewed: Installation
Bryan was very thorough with us on everything and answered all questions we had since we were new to this type of system. Great team that did the install and was very respectful towards us and our home. Would recommend RCC to anyone that is looking for heating or cooling upgrades!
07-May-2022
Product or service reviewed: Installation
The whole Redmond crew was very professional. The Bryant mini-split works as expected, we have been using it for about a month without any issues. Could not ask for a better experience. The whole Redmond team was great.
26-Apr-2022
Product or service reviewed: Installation
Your prices were the best out there and your employees are very professional and courteous and leave their work very very clean. I would refer you guys to others and I would use you guys again.
25-Apr-2022
Product or service reviewed: Installation
I am pleased that you were recommended and I took the advice. Your service and employees are satisfactory and I would refer others to your company.
20-Apr-2022
Product or service reviewed: Installation
Professional staff. I was treated with care.
30-Mar-2022
Product or service reviewed: Installation
You guys rock!
28-Mar-2022
Product or service reviewed: Installation
The technicians were very informative and courteous. They were very conscious of keeping their work areas clean.
22-Mar-2022
Product or service reviewed: Installation
All the folks (Salesperson, Technicians, office personnel, etc) at Redmond's are great. They listen to your needs and help with any questions. They respond to any issues in a timely manner and go out of their way to make things right!
19-Mar-2022
Product or service reviewed: Installation
Great company from the owner to the installers to the service person.
12-Mar-2022
Product or service reviewed: Installation
The installers were very pleasant, knowledgeable answered any questions I threw at them. Thank You!
15-Feb-2022
Product or service reviewed: Installation
Redmond's Complete Comfort provided outstanding service in the recent need to replace one of our HVAC Units. They were timely in their service and they left the area both inside and outside in perfect condition. They were excellent to work with in every aspect of the job.
A company from Beech Creek, PA
Beech Creek, PA
27-Jan-2022
Product or service reviewed: Installation
As a customer, I have been very satisfied with RCC's work and the quality of that work for some years now. This installation was efficient and I was kept well informed throughout the process. Prior to the new installation, RCC was called for repairs twice last winter. Their response to remedy the problem was timely and prevented freeze-up in the winter. Our decision to install a new heat system was a direct result of their past service work and arrival when needed.
A company from Renovo, PA
Renovo, PA
23-Nov-2021
Product or service reviewed: Product Purchased
We had a great experience with Redmonds! Brian was extremely thorough and took his time and answered all the questions we had. His furnace options for our needs were perfect and provided true value in our decision making. I would highly recommend RCC for your needs. Staff is extremely courteous and knowledgeable and very easy to work with. We plan on using them again in the near future
20-Sep-2021
Product or service reviewed: Heating equipment cleaned and inspected
The Service Professional, Andrew Bourne, did a great job in inspecting and cleaning our heating equipment. He was on time, went right to work, kept the place clean, and answered any questions we had. He's bright, friendly, and excellent at his job!! He's a good example of employees at RCC which is a great company to deal with.
31-Oct-2019
Product or service reviewed: New boiler
Shaughn and his crew were excellent. Prompt, polite, professional. Came in ,went right to work. Cleaned up after themselves. I absolutely love this company. Highly recommend them.
Sue Lewis
Jersey shore, pa
11-Oct-2019
Product or service reviewed: Service Call
Great work - very neat and clean - the technician, Pat was very knowledgeable, friendly and extremely professional we are so pleased with the repairs of our furnace and he also found some duck work that was in need of repairs that we were not aware of, but after showing us the problem we certainly needed it fixed. Also wonder communication with the company - a new customer, but for sure to be a loyal one
Rusty Herlocher
Mackeyville
27-Mar-2019
Product or service reviewed: Removed PTAC Unit installed improperly and Replaced with new PTAC Unit.
As a Property Manager for Elderly Tenants; you have to entrust contractors to provide professional service, communication, and workmanship for your tenants. Unfortunately, I did not receive any of those qualities from the first contractor. His profession was "He talked a good talk".
When I was left with a very unsightly and unprofessional installation of a PTAC Unit in one of my Tenants homes, I had to search for a new contractor. RCC was recommended by my newly hired maintenance man. I contacted their office and the office personnel were extremely helpful and professional in scheduling and communicating with me. Brian B. is an awesome representative for this company. He is professional, knowledgeable and is all about Customer Satisfaction. The two technicians that were here and completed the project were Ben and Justin. They provided the job I wanted done by the other contractor ( a year ago) and in a very timely manner, with professionalism. The end result was amazing. The tenant and I were ecstatic to have the monstrosity removed from his living room and the new one installed correctly and professionally. After dealing with the "other" contractor for over a year and the total unsatisfactory service, I couldn't wait to give RCC my Thanks. They earned and deserve this review of exellence. I highly recommend them not only because of this project, but for all the other jobs they have completed satisfactorily at my building. RCC is the BEST out there and they are my "GO TO" heating and air conditioning company. You pay to have the perfect website, business cards and reviews, but the old fashioned " WORD OF MOUTH " customer satisfaction is the best advertising you will achieve; be it good or bad.
Katherine Brownson/ Crestside Terrace
Bellefonte
14-May-2017
Product or service reviewed: New Oil Furnace
Brian's sales presentation was great! And the crew that installed the Oil Furnace were fantastic, neat and tidy! Highly Recommended!
John & Patti Baranowski
Mill Hall, Pa
24-Apr-2017
Product or service reviewed: Troubleshoot AC issue and fix
I couldn't be more pleased with Lance and Co. at RCC REDMOND'S HVACC. From scheduling to service-top notch! Efficient, polite, and fair. I definitely will use them in future. Just hopefully not too soon!
.
Forrest Mclean
Linden, Pa.
RCC installed a Bryant heat pump system for our newly remodeled In God’s Hands Daycare in Blanchard. The work was done in a timely and very professional matter. They were very efficient in installing the unit in our attic where we wanted it without any problems. Brian has excellent knowledge and cares personally about your HVAC needs. We definitely would recommend his company and his expertise in servicing or installing any heating or cooling unit.
Our partnership has been using RCC to service and maintain our furnaces at over 12 different properties. RCC has done a great job of cutting back on service calls. RCC responded to emergency calls promptly. He also completed a boiler system transfer from oil to two very high efficient gas boiler in a 7 unit apartment building and we are now seeing our savings already. RCCs attention to detail professional work ethic and knowledge of heating and air conditioning systems shows they are trained and is very impressive for the age of this company.
Redmond’s did a fabulous job installing our new heating & cooling system. It took several days to install. We knew we could trust them and felt safe with the technicians who were in and out of the house working. We’re so glad we got it done before the summer heat hit. Everyone who visits comments on how good it feels in our nice cool house. We just received one of our $600 rebate checks. We were grateful that Brian helped us with the necessary paperwork and patiently explained everything. The organized binder he provided to help us keep track of everything was an added bonus! Thank you for a job well done! Very professional and easy to work with!
RCC wasn’t yet in business back when we had our geothermal system installed in our new home. But they are now the *only* ones we will call to service it! And their qualifications ensure that this is not a problem with our warranty as well! Not only does Brian Redmond possess superior skills and knowledge, but he is also extremely reliable, professional, and courteous. I highly recommend RCC to everyone I know!
I just got my electric bill today. I have determined that it cost us about $150.00 per month to heat for the months of January an February. That brings my season to date heating cost to approximately $450.00. Considering that State College had the coldest February on record this is a great result from the new heat pump. We are on track to fall within the estimates that Brian gave me for the system performance. At this cost level the heat pump should save us approximately $2000.00 verses an oil furnace this year. I could not be happier with the investment we have made in changing from oil to a heat pump.
