“Service man identified problem and unclogged water trap in a couple minutes. He then said he was over the $139 Service fee quoted on phone and to sop up some water in tray and run air through line out to spouting it would be $189. I was not happy with it but needed the job completed so agreed. When he was done he said it was $319. You just lost a customer. Maybe many after I tell other people.”

- Chelsea R.